Leading the Next Wave of Human-Centered Intelligence | MASB Summit Feb 18-19

AI is transforming how people navigate their daily lives, accelerating expectations for simplicity, personalization, and intelligent support across every interaction. As adoption rapidly expands across all generations, brands are entering a new era where consumer expectations outpace many organizations’ current …

Marketing Dictionary Getting Digital Twin | MASB Summit Feb 18-19

As generative AI transforms market research and consumer insights, the risk of “metric hallucinations” threatens the integrity of marketing accountability. To address this, the Marketing Accountability Standards Board is evolving the Universal Marketing Dictionary (marketing-dictionary.org) from a “passive reference” into …